Shipping Policy / Options / Rates

Shipping Policy / Options / Rates

1. What are my shipping options and when will my order ship?
2. How are my shipping charges calculated?
3. Can I ship parts of my order to different addresses?
4. Can I ship my order using multiple shipping methods?
5. How long does my package take to arrive at its destination?
6. Does CafeDiario.com service international destinations?
7. What if I live in Alaska, Hawaii, Puerto Rico or other US Territories?
8. What if I have an APO or FPO address?
9. What if I want to ship to a P.O. Box?
10. To which US territories does CafeDiario.com ship?
11. Can I choose the carrier for my shipment?
12. How does shipping work for items offered by our Merchant Partners?

 
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At CafeDiario.com, we understand how important it is that your packages arrive promptly. Below, you will find answers to common questions about our shipping policies and rates.  
For more information about Shipping Options & Rates for items from our Merchant Partners, please click here.

 
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1. What are my shipping options and when will my order ship?
CafeDiario.comoffers 4 levels of delivery service to most destinations:

 

 
Order
Ships
Arrives+
Carrier
Standard¹

Order placed:
Mon - Sat

Sunday

Usually ships:
Next business day*

Tuesday**

3-6 business days*
(from shipping date)
ups
Express¹

Order placed:
Before Noon PST

After Noon PST

Usually ships:
Same business day*

Next business day*

2-3 business days*
(from shipping date)
ups
Next Day²

Order placed:
Before Noon PST

After Noon PST

Usually ships:
Same business day*

Next business day*

Next business day*
(from shipping date)
ups

 

*Excludes weekends and holidays.
**If Monday or Tuesday are holidays, order ships on Wednesday.
+ Arrival time for shipments to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses may vary. Some zip codes in the continental U.S. may also require extra time; if your shipment address will require extra delivery time we will notify you in your checkout process.
1 Will ship U.S. Postal Service if shipping to P.O. Boxes, Alaska, Hawaii, U.S. Territories, and APO/FPO addresses.
2 Not available to P.O. Boxes, Alaska, Hawaii, U.S. Territories (except Puerto Rico), and APO/FPO addresses.

 
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2. How are my shipping charges calculated?
All shipping methods including Standard, Express, and Next Day are calculated based on weight and destination. See the chart below for approximate base level shipping costs. Actual shipping costs can be viewed in your cart during checkout.

 

Shipping to the 48 Contiguous States
Standard

Approximately $6.99 for the first four pounds + $0.55 for each
additional pound
Actual shipping charges may be lower or higher.
Please check the cart for accurate information.

Express

Approximately $9.50/first pound + $1.50/each additional pound
Actual shipping charges may be lower or higher. Pease check the cart
for accurate information.

Next Day
Approximately $22.00/first pound + $2.00/each additional pound
Actual shipping charges may be lower or higher. Please check the cart
for accurate information.

 

Shipping to PO Boxes, APO/FPO, Alaska, Hawaii and US Territories
Please view shipping cost in the cart at checkout.
 
To ensure that your packages are shipped in the most efficient manner, we use several carriers to ship our products. We take into account the weight of the packages and their destination when selecting the best carrier to use. Occasionally, we may upgrade your shipment method at no additional cost to you.

 
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3. Can I ship parts of my order to different addresses?
We apologize, but we no longer offer this service. You will need to place separate orders when shipping items to multiple addresses.

 
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4. Can I ship my order using multiple shipping methods?
We apologize, but we no longer offer this service. You will need to place separate orders when shipping items using multiple shipping methods.

 
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5. How long does my package take to arrive at its destination?
The total delivery time equals the shipping time plus transit time. Shipping time is the number of days it takes to process and ship the order. Orders that include shipments shipped directly from our distribution centers, normally ship in 1 business day (excludes weekends and holidays). The shipping time for orders that include shipments shipping directly from our suppliers or merchant partners vary, the shipping time can be found on each individual product page. See shipping times for Merchant Partners.

Transit time is dependent upon the shipping method selected. We offer a variety of shipping methods to ensure our customers have a choice in determining how quickly the order is delivered, how much shipping costs or if there is a promotional rate available.

Available shipping methods are displayed during the checkout process. This display includes price and guaranteed delivery dates. The guaranteed delivery dates are calculated to include the shipping time and transit time.

 
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6. Does CafeDiario.com service international destinations?
Currently, CafeDiario.com ships to addresses in the United States, US Territories served by the US Postal Service and to APO/FPO addresses.

 
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7. What if I live in Alaska, Hawaii, Puerto Rico or other US Territories?
We offer three shipping methods for packages being delivered to Alaska, Hawaii and Puerto Rico (two shipping methods to other US territories) at the prices listed in the table above. However, delivery times may vary significantly from indicated times. Unfortunately, we do not offer shipping to Alaska, Hawaii, Puerto Rico, and other US Territories for items shipped directly from our suppliers (Direct Ship from Supplier).

 
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8. What if I have an APO or FPO address?
Three shipping methods are available to APO and FPO addresses at the prices listed above. However, delivery times may vary significantly from indicated times. Unfortunately, we do not offer shipping to APO or FPO addresses for items shipped directly from our suppliers (Direct Ship from Supplier).

 
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9. What if I want to ship to a P.O. Box?
All shipping methods except Next Business Day are available for shipments to P.O. Boxes. Unfortunately, we do not offer shipping to P.O. Boxes for items shipped directly from our suppliers (Direct Ship from Supplier).

 
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10. To which US territories does CafeDiario.com ship?
Currently we ship to American Samoa, Federated States of Micronesia (Micronesia), Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands. Unfortunately, we do not offer shipping to P.O. Boxes or US Territories for items shipped directly from our suppliers (Direct Ship from Supplier).

 
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11. Can I choose the carrier for my shipment?
No. CafeDiario.com uses a variety of carrier services to delivery packages, including UPS, DHL, and the US Postal Service. Unfortunately, there is no way for customers to request a specific shipper. The choice of carrier is determined by the level of service selected (Standard, Express, and Next Day), destination (shipping address). We will select the best carrier to keep our shipping charges as low as possible, while still maintaining the delivery expectations for the selected level of service. Once your order ships the carrier, ship date, estimated delivery date for your package(s) will be detailed in your shipment confirmation e-mail.

 
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12. How does shipping work for items offered by our Merchant Partners?
For details about Merchant Partners, click here.